Target Operating Model
Optimize your corporate structure and operating models for maximum effectiveness and competitiveness. We help you analyze and redesign your organizational structures and develop and implement a customized target operating model.
Challenge
The governance department, responsible for setting and monitoring process standards, was facing a generational change in leadership. Internally, it was increasingly perceived as a stumbling block, as strict and inflexible guidelines had slowed down the implementation of the company-wide strategy. The aspect of empowerment, i.e., training and support in the application of these standards, had been pushed into the background.
Solution
Through collaborative workshops, a target operating model was developed and successfully implemented in cooperation with the department. This included:
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Definition of an internal value proposition
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Development of a value offering including clearly defined ambitions
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Prioritization and allocation of deliverables
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Introduction of performance management based on OKRs
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Revision of the organizational structure with clear roles and responsibilities
Impact
The department achieved its strategic goals and clearly met its targets. Greater personal responsibility among employees led to increased motivation and improved results. Internally, the perception shifted from a delaying factor to a clear, efficiency-enhancing standard. In addition, the management structure was efficiently adapted with minimal resource expenditure.